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What have you done to try to fix it? Can you list what you have / haven't done?
Also, have you tried this: 

Things to try, delete config.xml (maybe you are with graphics and "BAD HARDWARE" option on)
(01-16-2017, 12:41 PM)Angry Wrote: You are not allowed to view links. Register or Login to view.What have you done to try to fix it? Can you list what you have / haven't done?
Also, have you tried this: 

Things to try, delete config.xml (maybe you are with graphics and "BAD HARDWARE" option on)

in client i haven't config.xml but have setting.xml in file like config.xml but it's name settings.xml . Can u help me on teamview ?

<VIDEO>
        <WIDTH>800</WIDTH>
        <HEIGHT>600</HEIGHT>
        <COLORBITS>32</COLORBITS>
        <GAMMA>255</GAMMA>
        <FULLSCREEN>true</FULLSCREEN>
        <REFLECTION>false</REFLECTION>
        <LIGHTMAP>false</LIGHTMAP>
        <DYNAMICLIGHT>false</DYNAMICLIGHT>
        <SHADER>false</SHADER>
        <ANTIALIASING>2</ANTIALIASING>
        <CHARACTORTEXTURELEVEL>0</CHARACTORTEXTURELEVEL>
        <MAPTEXTURELEVEL>7</MAPTEXTURELEVEL>
        <EFFECTLEVEL>0</EFFECTLEVEL>
        <TEXTUREFORMAT>1</TEXTUREFORMAT>
        <MOVINGPICTURERESOLUTION>1</MOVINGPICTURERESOLUTION>
        <MOVINGPICTUREFILSIZE>3</MOVINGPICTUREFILSIZE>
        <NHARDWARETNL>false</NHARDWARETNL>
        <BulletEffect>false</BulletEffect>
        <TRAILOPTION>FALSE</TRAILOPTION>
        <FPSDISPLAY>TRUE</FPSDISPLAY>
        <CharZoom>290.000000</CharZoom>
    </VIDEO>

<VIDEO>
        <WIDTH>800</WIDTH>
        <HEIGHT>600</HEIGHT>
        <COLORBITS>32</COLORBITS>
        <GAMMA>255</GAMMA>
        <FULLSCREEN>true</FULLSCREEN>
        <REFLECTION>false</REFLECTION>
        <LIGHTMAP>false</LIGHTMAP>
        <DYNAMICLIGHT>false</DYNAMICLIGHT>
        <SHADER>false</SHADER>
        <ANTIALIASING>2</ANTIALIASING>
        <CHARACTORTEXTURELEVEL>0</CHARACTORTEXTURELEVEL>
        <MAPTEXTURELEVEL>7</MAPTEXTURELEVEL>
        <EFFECTLEVEL>0</EFFECTLEVEL>
        <TEXTUREFORMAT>1</TEXTUREFORMAT>
        <MOVINGPICTURERESOLUTION>1</MOVINGPICTURERESOLUTION>
        <MOVINGPICTUREFILSIZE>3</MOVINGPICTUREFILSIZE>
        <NHARDWARETNL>false</NHARDWARETNL>
        <BulletEffect>false</BulletEffect>
        <TRAILOPTION>FALSE</TRAILOPTION>
        <FPSDISPLAY>TRUE</FPSDISPLAY>
        <CharZoom>290.000000</CharZoom>
    </VIDEO>
have you tried re-downloading the client?
Is your issue resolved ?
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thread closed due to inactivity
if your issue still persists - make another thread linking back to this one as well.
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