Universe Board

Hi,excuse my English but I'm using a translator...I started playing again after 7 months and I have disappeared all donator...
that's all I had:

- Donator Shotgun Green
- Donator Blue Shotgun
- Donator Blue Sword 1 (Range 220)
- Pink Rich Coat Female
- EU Elite Donator Set Female
- EG Donator Set 2 Female 
- Super Donator Repairkit Hp
- Super Donator Repairkit Ap
- Donator Elite Quest Ring
- Donator Ring 2
- Color Name Pink

this is not right, I have disappeared All Because of a Maintenance,to other users donors were returned because they had evidence,And now I have them..
I want it all back donator because this is not the first time that I disappear, the same has happened many years ago,but enough is enough! I want my donators..

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there are all my evidence,luckily I had all this except to phone but I can have more because I saved replays
I wrote on the Web Pages facebook but no one gave me answer..

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I Think That All These tests are sufficient,help me because i have spent the money to the donators and Now that I have disappeared, it is not absolutely right!
thank you..

Hello,
I'm here to help you.
Donation Support:
Coins take up to 2-10 days to arrive, as they are sent manually.
The only automatic donation method is via paygol(SMS).
If you still need help, please fill in the specified format:

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Thanks Amber_Bot.

This is a new server, all old donator items are gone.

I understand but,why many were given back?
we do not say ***** -.-

They only refunded for 2 days , many of us didnt got there items back. We are sorry dor the unvoice and you will always can donate again or play player wars/ clan wars for dinater coins to buy yourself items for free

Or you can biy event boxes with bounty, those boxes giving you a chance to get an dknater item (yes its all random) bit ehy not and if ur lucky it can be permanent.

I hope with this awnser ur question is awnserd.

Old donator items were given back to the players that could provide us donating proof in the first couple of weeks of this server.

ok...I never buy more donations..This is the third time it happens That disappear all donations from 5 years game universegunz,you will always find excuses to steal money

If you have any questions feel free to contact any staff member for assistance.
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Nobody steals money.
It is not our fault what happens to the server, unfortunately, you play or you do not -- it is solely up to you.