Universe Board

UserID: XxmatheusxX97

What's the issue you have been facing:

Well, I've just tryed to play this amazing game again. 
I've tryed to access my old account but it seems it doesn't exist and I don't know why.

What have you tried to solve the issue:
I've tryed to recover my account by using "recovery account". but it didn't work anyway.
How can I get my old account back again? Thanks.

ScreenShots:
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Hello,

If you have forgotten your password a look at this tutorial on how to recover your account: You are not allowed to view links. Register or Login to view.

Thanks, Amber_Bot.

Hello Fawkes,

According to your userid, the account is created but no character has been made.
When have you created the account ?

I've tryed all this!

I had created my account in 2008. 

It shows that my account and the e-mail don't exist. I can't undetstand why -.-

Is this account created like 2 years ago or longer.

If so then it is gone foreverrr

really? Oh, what's the reason?

As stated above, If your account has been created before 2015 it no longer exists.

This is a new server, the previous UGG has been closed permanently by the former owner including
database with account info/donations.
Unfortunately you will not be able to recover your account seeing the recover period has surpassed over 1 year ago.

Sorry for any inconvenience caused.

If you have any questions feel free to let us know.

Kind Regards,
Helios

Oh, man!

I didin't know that. No problem.

Thanks!