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Up @Pls

Hi rickig

Have you run the .exe program as an administrator?

Hello there,

Please try to delete sfx.mrs and system.mrs and reinstall with anti virus offf


kindest Regards,

Hello, rickig

Is your problem resolved?

You must reply for up to 48 hours. Otherwise, the topic ends

Kindest Regards.

- Staff Team

It depends on the Anti Virus you have, if you have Windows 10, you do not need an Anti Virus, only Windows Defenfer is necessary, the other Anti Virus causes certain things to be blocked...

If there is no response, we will close the thread

Kindest Regards.

- Staff Team

Hello I have tried all that is requested. I am not uninstalling Bullguard lol. Its the best anti virus I have had. Top notch. Every recommended has been tried on this thread. I would go back to there needs to be a updated version launcher. Instead of the old 2015 basic launcher which this one is based off, its too old and outdated for modern gamers.

(06-14-2021, 05:04 PM)rickig Wrote: You are not allowed to view links. Register or Login to view.Hello I have tried all that is requested. I am not uninstalling Bullguard lol. Its the best anti virus I have had. Top notch. Every recommended has been tried on this thread. I would go back to there needs to be a updated version launcher. Instead of the old 2015 basic launcher which this one is based off, its too old and outdated for modern gamers.

You dont need unistall just add UGGunz.exe like exception

1. unistall ugg and restart
2. install ugg and dont open
3. add uggunz and ugg launcher like exception
4. open ugg launcher

(06-14-2021, 06:51 PM)Lasb Wrote: You are not allowed to view links. Register or Login to view.

(06-14-2021, 05:04 PM)rickig Wrote: You are not allowed to view links. Register or Login to view.Hello I have tried all that is requested. I am not uninstalling Bullguard lol. Its the best anti virus I have had. Top notch. Every recommended has been tried on this thread. I would go back to there needs to be a updated version launcher. Instead of the old 2015 basic launcher which this one is based off, its too old and outdated for modern gamers.

You dont need unistall just add UGGunz.exe like exception

1. unistall ugg and restart
2. install ugg and dont open
3. add uggunz and ugg launcher like exception
4. open ugg launcher

Hi I have tried this and it updated 14 files, clicked start game and it still didn't load


heres my most recent patchlog, not too sure if this helps

Current Directory : C:\Program Files (x86)\universegamers\gunzv10.1
19:17:28:064   [APP] OS version :  (Build 9200)
19:17:29:320   [APP] Window created successfully.
19:17:31:504   [ZUpdate] Create.
19:17:31:505   [ZFileTransfer] Create.
19:17:31:506   [ZFileTransfer] Create successfuly complete.
19:17:31:507   [ZFileTransfer] Open connection.
19:17:31:508   l.universegunz.net
19:17:31:509   [ZFileTransfer] Open connection successfuly comlete.
19:17:31:510   [ZFileTransfer] Change directory.
19:17:31:511   [ZFileTransfer] Change directory successfuly complete.
19:17:31:512   [ZUpdate] Create successfully compete.
19:17:35:515   [APP] Download patch info file
19:17:35:516   [ZUpdate] Start update.
19:17:35:517   [ZFileTransfer] Download File : ./patch.xml  to  ./patch.xml
19:17:35:520   URL: //patch/patch.xml

19:17:35:563   [ZFileTransfer] Download File : ./patch.xml successfuly complete.
19:17:35:567   [ZUpdate] Get update info.
19:17:35:572   [ZUpdate] Get update info successfully complete.
19:17:35:573   [ZUpdate] Check valid from patch list.
19:17:37:353   [ZUpdate] Check valid from patch list successfully complete.
19:17:37:353   [ZUpdate] + Total patch file count : 0
19:17:37:354   [ZUpdate] + Total patch file size : 0 bytes
19:17:46:818   [ZUpdate] Destroy.
19:17:46:819   [ZFileTransfer] Destroy.
19:17:46:819   [ZFileTransfer] Close connection.
19:17:46:819   [ZFileTransfer] Close connection successfuly complete.
19:17:46:820   [ZFileTransfer] Destroy successfly complete.
19:17:46:821   [ZUpdate] Destroy successfully complete.

For some reason the antivirus doesn't allow the ugg to update even though as you mentioned you added it to exceptions, you could try uninstalling the antivirus and after it was updated and you started the game, reinstall it but turnning off it so that you can add it to exceptions and then turn on it.