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+--- Thread: Game Crashed (/thread-11249.html)
Game Crashed - JKTGunnerZ - 12-06-2024
Hello Guys. Can someone help me why my game crashed every 7-10mins max of 12mins? I Un-install the game for 2x. Reset my Laptop no recover files. I lower the graphics into 1200x800. My laptop is Huawei Matebook D16 13th Gen 13420H the new model for 2024. But the video graphics is only Intel UHD. I don't understand why my game crashed wtf!?! I also Un-install my Avast Anti Virus. I play Left4Dead 2 for straight 1hr but the game not crashed with high settings. I think Left4Dead 2 & EU Gunz is almost the same in graphics but why is it? I also play for 250FPS. What should I do? I bought my Laptop Aug 2024 & resume playing EU Gunz Sept 2024. During the month of Sept the game crashed but it takes 1hr-90mins but now!! It's really annoying Lol every time I play the game is crashed around 7-10mins Wtf even in Training Room! Thank you for the nice answer ^_^.
RE: Game Crashed - UGG BOT - 12-06-2024
Hello,
Screen / fps lag are related to the performance of your PC.
To solve this problem we recommend that you close some programs that you have opened and use software such as Game Booster, or your NVIDIA / AMD settings such as V-Sync and DSR must be disabled.
Here are some tips that can help you
1 - Clean the RAM before starting Gunz.
2 - Try to use the Disk Defragmenter.
3 - Gamebooster can also help.
4 - Decrease the resolution in game.
5 - Disable Full-Screen Optimizations in the Launcher proprieties (Windows 10).
6 - Disable Visual Themes and Disable Desktop Compositions in the Launcher proprieties(Windows 7).
Thanks Amber_Bot.
RE: Game Crashed - UGG BOT - 12-06-2024
1 - Gunz Crash issue
Different kinds of programs/dll's might cause crash, so after asking for the mlog it's important to get the player's contact (Skype/Facebook/etc) to try all possibilities.
1.1 - Search and uninstall any of the following drivers/dll's:
* Audio Driver Nahimic
* PlaysTV / Raptr
* Razer Kraken and ManOWar drivers (0ManOWarDevProps.dll, 0Kraken71ChromaDevProps.dll, 0Kraken0502DevProps.dll)
* Sonic Studio 2 (installed on some ASUS machines) (SS2OSD.dll, SS2DevProps.dll)
* Steel Series headset drivers (SSAudioOSD.dll, SSAudioDevProps.dll)
* Alienware\AWSoundCenter\UserInterface\x64\AWSoundCenterDevProps.dll
* BitDefender AntiVirus
* Norton AntiVirus
1.2 - Nvd3d9wrap.dll file, found in Nvidia GPUs can also cause crashes.
Step 1: go to Device Manager > Display Adapters > Disable your Nvidia Graphic Card
Step 2: Locate the NVIDIA Corporation file, usually in Program Files
Step 3: In the file from Step 2 go to: coprocmanager and copy the Nvd3d9wrap.dll file, save it somewhere safe, and then delete it from the NVIDIA file (when you done playing or feel like you will need it, you can always put it back there). In order to Delete it, you will need to close all your running programs, or most of them, while trying to delete it, it will tell you which ones to close.
Step 4: Repeat step 1, just now enable back the graphic card.
1.2.1 - Information about the Nvd3d9wrap.dll functionality:
NVIDIA d3d9wrap dll, Version 306.97 exports functions that allow configuration of the desktop and its displays using the interfaces are exposed by this API. It provides the ability of Windows to control the display's functionality including the gamma, PowerMizer settings, and also to obtain display information such as multimonitor modes and a list of the displays that are connected to the system.
1.3 - As previously stated, several programs/dll's can cause crashes, some of them are probably not listed. Therefore, whenever possible try to go on teamviwer with the player and look for any kind of suspicious programs, like Anti-Virus or Gaming Softwares
2 - Gunz won't start
2.1 - If the user is playing on a Windows 10 system and the Mlog is only showing the graphics card info, you must to right-click on the UGGLauncher > Properties > Compatibility > Set it to Windows 8 > Restart the computer.
2.3 - Allow the UGG on the firewall and disable all anti-virus.
2.4 - Delete BitDefender or Norton Antivirus.
2.5 - Make sure the player has DirectX installed correctly.
2.6 - Clean the computer from malware.
Thanks Amber_Bot.
RE: Game Crashed - JKTGunnerZ - 12-06-2024
Same result =/