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[NO ACTION TAKEN] Cannot login, game freezes - Printable Version

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Cannot login, game freezes - rosepp7 - 09-06-2016

UserID: renanpp7
What's the issue you have been facing: I launch the game normally, then enter my login and password, when I press "enter" the game says that cannot connect to the server and then the game freezes and I cannot do anything... Can't close the game, when I press alt-tab I cant move the mouse nor click anything... I have to forcefully restart the computer.

What have you tried to solve the issue: Tried launching using different options (As Admin, Windows xp, 7, 8 modes), reinstalled the game, ran antivirus program, restarted computer.


ScreenShots: Can't take screen shots, game freezes every computer command (Can only use alt+tab).
The game was running normally up to yesterday or so.
Please help.


RE: Cannot login, game freezes - Helios - 09-06-2016

Hi there,

Side note: Ensure that your antivirus is disabled.

-Helios


RE: Cannot login, game freezes - rosepp7 - 09-06-2016

Only the things which I described in the post.

If you wish to access my computer via teamviewer, that's OK


RE: Cannot login, game freezes - Helios - 09-06-2016

Please check your pm.


RE: Cannot login, game freezes - Shon - 09-12-2016

User inactive

Feel free to pm me or Helios if the problem persists.

Thread Closed.