Universe Board
[SOLVED] cant screenshot or record - Printable Version

+- Universe Board (https://forum.universegunz.net)
+-- Forum: UniverseGunZ (https://forum.universegunz.net/forum-4.html)
+--- Forum: Support & Help (https://forum.universegunz.net/forum-26.html)
+--- Thread: [SOLVED] cant screenshot or record (/thread-6587.html)



cant screenshot or record - Korasty - 08-25-2018

UserID: Korasty

What's the issue you have been facing: Whenever i try to screenshot "An attempt to save screenshot has failed" and when i try to record i can, but when i try to stop the record it says"Saving the record has failed".

What have you tried to solve the issue:I don't really know how to fix this so that's why I made a thread. If someone can help me - I will appreciate it.
​​​​​​​In addition, there's no folder for screenshots & replays

Screenshots: You are not allowed to view links. Register or Login to view.


RE: cant screenshot or record - Tom - 08-25-2018

Ahlan habibi,
Re-install the game first.
If it keeps doing attempts and errors just try this:
1. Create the folders: C:\Users\<youseruser>\Documents\Universe Gamers\Gunz\Screenshots, Replay, Emblem and Music.
2. Right click the Universe Gamers folder in your Documents folder > Security tab > Edit > Add > Advanced > Find Now > Find "Everyone" > Select and click OK > OK > Check "Full Control" under permissions > OK > OK.

Kind regards,
Tom.


RE: cant screenshot or record - Korasty - 08-25-2018

Thank you very much, I solved the problem.


RE: cant screenshot or record - Infused - 08-25-2018

If you have any questions, feel free to contact me or any other team member for more information.