Universe Board
[SOLVED] Some problems - Printable Version

+- Universe Board (https://forum.universegunz.net)
+-- Forum: UniverseGunZ (https://forum.universegunz.net/forum-4.html)
+--- Forum: Support & Help (https://forum.universegunz.net/forum-26.html)
+--- Thread: [SOLVED] Some problems (/thread-8156.html)



Some problems - abuchaibe3 - 12-04-2019

Me da fastidio escribir en ingles,  hice un post con un problema que tenia que cada vez que entraba en una Room se me cerraba el juego, la supuesta solucion me la dio Kingstar que me dio su UGGunz.exe para reemplazarlo en mi carpeta y funcionó, la cosa es que nunca paró el error, cuando apago la pc y la vuelvo a prender y entro otra vez me pasa lo msimo, entonces reemplazo otra vez UGGunz.exe, borro settings.xml y quito Gunz del firewall, así hasta que se cierra 2 veces más hasta que funciona por alguna razón con el mismo procedimiento

Tengo un problema que es que cuando le doy a start game, el juego no se ejecuta, y tengo que abrir el launcher otra vez y darle a start game con la incertidumbre de si abrirá o no el juego, es cuestion de suerte, en mi anterior pc también tenia ese problema (y estaba recien formateada), solo que no se cerraba gunz como ahora

NO TENGO PROGRAMAS ABIERTOS, solo windows. Y TODO MI HARDWARE ESTA BIEN

Desde hace unos días ya no es así, sino que me aparece un tipico error de windows que es "La memoria no se pudo read", y se cierra el juego 2 o 3 veces mientras hago el procedimiento ya mencionado hasta que funciona, a veces por alguna razon provoca que se me reinicie la pc con pantalla azul  luego de  estar usando la pc un rato (todo esto solo me pasa con Gunz)

REINSTALAR GUNZ NO FUNCIONA

UN EJEMPLO DEL ULTIMO MLOG:

You are not allowed to view links. Register or Login to view.


RE: Some problems - UGG BOT - 12-04-2019

1 - Gunz Crash issue
Different kinds of programs/dll's might cause crash, so after asking for the mlog it's important to get the player's contact (Skype/Facebook/etc) to try all possibilities.

1.1 - Search and uninstall any of the following drivers/dll's:
* Audio Driver Nahimic
* PlaysTV / Raptr
* Razer Kraken and ManOWar drivers (0ManOWarDevProps.dll, 0Kraken71ChromaDevProps.dll, 0Kraken0502DevProps.dll)
* Sonic Studio 2 (installed on some ASUS machines) (SS2OSD.dll, SS2DevProps.dll)
* Steel Series headset drivers (SSAudioOSD.dll, SSAudioDevProps.dll)
* Alienware\AWSoundCenter\UserInterface\x64\AWSoundCenterDevProps.dll
* BitDefender AntiVirus
* Norton AntiVirus
1.2 - Nvd3d9wrap.dll file, found in Nvidia GPUs can also cause crashes.
Step 1: go to Device Manager > Display Adapters > Disable your Nvidia Graphic Card
Step 2: Locate the NVIDIA Corporation file, usually in Program Files
Step 3: In the file from Step 2 go to: coprocmanager and copy the Nvd3d9wrap.dll file, save it somewhere safe, and then delete it from the NVIDIA file (when you done playing or feel like you will need it, you can always put it back there). In order to Delete it, you will need to close all your running programs, or most of them, while trying to delete it, it will tell you which ones to close.
Step 4: Repeat step 1, just now enable back the graphic card.
1.2.1 - Information about the Nvd3d9wrap.dll functionality:
NVIDIA d3d9wrap dll, Version 306.97 exports functions that allow configuration of the desktop and its displays using the interfaces are exposed by this API. It provides the ability of Windows to control the display's functionality including the gamma, PowerMizer settings, and also to obtain display information such as multimonitor modes and a list of the displays that are connected to the system.
1.3 - As previously stated, several programs/dll's can cause crashes, some of them are probably not listed. Therefore, whenever possible try to go on teamviwer with the player and look for any kind of suspicious programs, like Anti-Virus or Gaming Softwares

2 - Gunz won't start

2.1 - If the user is playing on a Windows 10 system and the Mlog is only showing the graphics card info, you must to right-click on the UGGLauncher > Properties > Compatibility > Set it to Windows 8 > Restart the computer.
2.3 - Allow the UGG on the firewall and disable all anti-virus.
2.4 - Delete BitDefender or Norton Antivirus.
2.5 - Make sure the player has DirectX installed correctly.
2.6 - Clean the computer from malware.

Thanks Amber_Bot.


RE: Some problems - Kingstar - 12-26-2019

The issue has been solved.
Please close this thread. @Staff.


RE: Some problems - Chabaras- - 12-26-2019

Thanks