[SOLVED] Recover account - Printable Version +- Universe Board (https://forum.universegunz.net) +-- Forum: UniverseGunZ (https://forum.universegunz.net/forum-4.html) +--- Forum: Support & Help (https://forum.universegunz.net/forum-26.html) +--- Thread: [SOLVED] Recover account (/thread-8231.html) |
Recover account - Hyper - 01-09-2020 Hello I making a return back to gunz! And when I recover my account I do not get an email, can you guys help please RE: Recover account - UGG BOT - 01-09-2020 Hello, If you have forgotten your password a look at this tutorial on how to recover your account: You are not allowed to view links. Register or Login to view. Thanks, Amber_Bot. RE: Recover account - Farhat - 01-09-2020 Hey there, When was the last time you played UGG? Do you still remember your UserID? Kind Regards. RE: Recover account - Hyper - 01-09-2020 Yes i remeber the id and email and 2 years ago RE: Recover account - Farhat - 01-09-2020 Alright. So what's exactly the issue you're facing? You try to recover your account through our site but you're not receiving any email, right? RE: Recover account - Hyper - 01-09-2020 yeah thats right RE: Recover account - Farhat - 01-09-2020 Have you already checked your Junk and Spam folders? RE: Recover account - Hyper - 01-09-2020 yeahh RE: Recover account - Farhat - 01-09-2020 Alright. Unfortunately, you're reporting an issue that is happening to several users. Lately we have been looking into an on-going issue with the email recovery system. For some reason, some people just can not receive the email in order to change their passwords or recover their accounts. For now, we apologize for any inconvenience this issue may cause and we kindly request you to be patient. We'll get back to you as soon as we fix this problem. Thread pending. Kind Regards, Farhat. |