Universe Board
[SOLVED] Recover account - Printable Version

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+--- Thread: [SOLVED] Recover account (/thread-8231.html)



Recover account - Hyper - 01-09-2020

Hello I making a return back to gunz! And when I recover my account I do not get an email, can you guys help please


RE: Recover account - UGG BOT - 01-09-2020

Hello,

If you have forgotten your password a look at this tutorial on how to recover your account: You are not allowed to view links. Register or Login to view.

Thanks, Amber_Bot.


RE: Recover account - Farhat - 01-09-2020

Hey there,

When was the last time you played UGG? Do you still remember your UserID?

Kind Regards.


RE: Recover account - Hyper - 01-09-2020

Yes i remeber the id and email

and 2 years ago


RE: Recover account - Farhat - 01-09-2020

Alright. So what's exactly the issue you're facing? You try to recover your account through our site but you're not receiving any email, right?


RE: Recover account - Hyper - 01-09-2020

yeah thats right


RE: Recover account - Farhat - 01-09-2020

Have you already checked your Junk and Spam folders?


RE: Recover account - Hyper - 01-09-2020

yeahh


RE: Recover account - Farhat - 01-09-2020

Alright. Unfortunately, you're reporting an issue that is happening to several users. Lately we have been looking into an on-going issue with the email recovery system. For some reason, some people just can not receive the email in order to change their passwords or recover their accounts. For now, we apologize for any inconvenience this issue may cause and we kindly request you to be patient. We'll get back to you as soon as we fix this problem.

Thread pending.

Kind Regards,
Farhat.