[SOLVED] Can't access server

[Helios]

(11-26-2016, 07:21 PM)Slaysion Wrote: You are not allowed to view links. Register or Login to view.

(11-26-2016, 06:55 PM)Helios Wrote: You are not allowed to view links. Register or Login to view.Hi There,
What methods have you tried to resolve the problem ?
If possible can you list them below.

** Side Note. **
** Ensure your the UGGunz program is bypassed in your firewall. **

I went into Nortan Security Suite and UGGunz.exe path was blocked so I put it to allow and it seems to work. Now I have another problem my previous UGG Character doesn't exist anymore. I tried to recover on the main ugg page and says the id and email doesn't exist. Is there a process to recover an account?

Unfortunately, we are no longer recovering accounts.
The server has been remade (with a new owner) & all account info/items were deleted with the old database by the previous owner.
there was a recovery period last year September but it was revoked due to
players using Fraud methods ( attempting to recover donor accounts that are not originally theirs.)

If you have any other questions feel free to contact me or any of our staff members via private message.

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