04-04-2020, 09:53 AM
So you're speaking of 2 accounts right?
The first one was recovered without items - we would require more proof of donations such as other screenshots or information pertaining from receipts of donations (I know Paysafecard had online receipts for NA but I have no idea if you would have kept this). Hundreds of accounts were recovered with the proper donation items, we are sure yours would have been recovered if you donated in the appropriate database period.
The second one you cannot recover because you have no email access - this is something that is required as players need to be able to access the email to recover the account. If you cannot access it, you can pay to have the email changed but it is not worth doing this unless you are 100% aware there are donators on the account.
The first one was recovered without items - we would require more proof of donations such as other screenshots or information pertaining from receipts of donations (I know Paysafecard had online receipts for NA but I have no idea if you would have kept this). Hundreds of accounts were recovered with the proper donation items, we are sure yours would have been recovered if you donated in the appropriate database period.
The second one you cannot recover because you have no email access - this is something that is required as players need to be able to access the email to recover the account. If you cannot access it, you can pay to have the email changed but it is not worth doing this unless you are 100% aware there are donators on the account.
There's much more to life than dying over your past mistakes
and people who throw dirt on your name.
and people who throw dirt on your name.