How to Uninstall Webroot-SecureAnywhere

[Fenn]

Dear Users,
 
I'm here to inform/teach a few members who are having trouble accessing our server due to having the following program (Webroot-SecureAnywhere) downloaded on their computer.
This program blocks some members. Leaving them unable to access our server, however I'm gonna show you guys how to Uninstall this program.
                                                                                                                                      
Here are a few steps you can try to solve the following problem.

Option 1: Ensure correct display settings

1 - Open the main interface.
2 - Click Settings, then choose Basic Configuration.
3 - Un-check the boxes next to Show Webroot in the Start Menu and Show Webroot in Add/Remove Programs.
4 - Click Save All.
After saving your settings, repeat steps 1 and 2, then re-check the boxes next to Show Webroot in the Start Menu and Show Webroot in Add/Remove Programs.  Then click Save All again.
5- Once you have re-checked the correct options, try uninstalling Webroot from the Control Panel > Add/Remove Programs option, or from Start > All Programs > Webroot SecureAnywhere > Tools > Uninstall Webroot.

Option 2: If the method above does not work, you can run an uninstall command manually.  Choose the correct instructions for your operating system.  NOTE: Some users report that using "copy/paste will NOT work, so make sure you manually type the command please.

For Windows XP:

1 - Click Start, then click Run.
2 - Type the following into the Run box, exactly as it appears below.  Note: This path is for the default location.  If you installed the program elsewhere, be sure to modify the path accordingly.
"C:\Program Files\Webroot\WRSA.exe" –uninstall
3 - Click ok 
4 - When prompted to uninstall, click Yes.

For Windows Vista and Windows 7

1 - Open the Start menu by clicking the Start icon.
2 - Type the following into the Start Search bar, exactly as it appears below.  Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:\Program Files\Webroot\WRSA.exe" –uninstall
3 - Press the Enter key on your keyboard.
4 - When prompted to uninstall, click Yes.  

For Windows 8 & 8.1

1 - Move your cursor to the bottom right of the screen to open the Charm Bar menu.
2 - Click Search, then type the following into the Start Search bar, exactly as it appears below. 
Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:\Program Files\Webroot\WRSA.exe" –uninstall
3 - Press the Enter key on your keyboard. 
4 - When prompted to uninstall, click Yes.

 
For Windows 10

1 - Click the Search icon at the bottom of the screen in the Taskbar
2 - Type the following into the Start Search bar, exactly as it appears below. 
Note: This path is for the default location. If you installed the program elsewhere, be sure to modify the path accordingly.
"C:\Program Files\Webroot\WRSA.exe" –uninstall
3 - Press the Enter key on your keyboard.
4 - When prompted to uninstall, click Yes.

If you are having difficulties please contact a staff member for further assistance.

Kind Regards,
Staff Team