[NO ACTION TAKEN] HELP PLEASE CHANGE OF NAME TO COLOR

[Tarkan]

Greetings Staff of Universe Gamers and community ,
I recently made a donation of 10 EUROS approximately a week of waiting, well my problem is the following I wished the name to light blue color and good I get this color that looks like a gray color which is horrible it looks like a white name .- . , I really want to support me changing the name to color by a blue or light blue (that one similar to the blue) please please      

The color I expected was the color of the image and please always give me every time I can I would like very much to help me with this inconvenient

[UGG BOT]

Hello,
I'm here to help you.
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Thanks Amber_Bot.

[Kllaus]

Hello There,

I'd like to help you, but we can't because when you donate on our server you have coins to choose what to spend. We really can't do anything to help you. Sorry :/ 
If you have any other question let me know.

Kind Regards,
Kllaus