[NO ACTION TAKEN] Errors in game

[smithtan]

USER ID:Naze
 Been seeing everyone as 999 ping in game. tried re downloading and restart com and it doesn't
work

[Kllaus]

Hello There.

In order to request any support related to your character, please make sure to stick to the format below.

UserID:
Character Name:
What's the issue related to your character:
What have you tried to solve the issue:
ScreenShots:
Replays:

~~ Kllaus

[smithtan]

UserID:Smithtan
Character Name:Naze
What's the issue related to your character: sees everyone in gunz 999 ping 
What have you tried to solve the issue: tried re downloading it and restarting my computer 
ScreenShots:

[Kllaus]

Hello There.

You must forward the ports 7700~7800 of your router.

Try to do it.

- Turn off your router for  5 - 6 minutes and after turn on again.
- Uninstall recent programs you have installed.
- Reinstall the gunz on your desktop. 
- Remove the internet cable for 1 minute
- Port Forward, this tutorial might help  http://forum.universegunz.net/thread-276.html

Let me know the results.

~~ Kllaus

[smithtan]

It doesnt work though i tried all of it

[Helios]

Hi There,
Check out this Tutorial made by our developerYou are not allowed to view links. Register or Login to view.;

You are not allowed to view links. Register or Login to view.

Let me know if your problem persists after attempting this solution

Regards,
Helios

[Kllaus]

Hello There.

Was your problem solved?
This topic will be closed in 3 days if it isn't answered.
If you have any other inquiries let me know.

~~ Kllaus

[smithtan]

Well now they say cannot access the server. Report in our forum

---

ok i manage to logged in but the problem still persists

[Helios]

After that error message have you relaunched your gunz ? make sure your connection is up.
Then delete all gunz files then reinstall them again.

[Dvx]

Things you can try that might fix your problem:

• Restart your computer.
• Download the gunz again You are not allowed to view links. Register or Login to view.
• Reinstall the gunz.
• Reinstall the gunz on your desktop.
• Change the configuration on your DNS ports.
• Restart your modem.
• Block your firewalls, remove the internet cable, wait 5 mins and reconnect and run your gunz luncher as administrator.
• Remove the internet cable for 1 minute, and try again.
• Port Forward, this tutorial might help. You are not allowed to view links. Register or Login to view.
• Uninstall recent programs you have installed.
• Uninstall hotspot.
• If you are having NAT problems this tutorial might help. You are not allowed to view links. Register or Login to view.

~ -Dvx

Post the results.