[SOLVED] Game Crashing after a few seconds of launching

[nuko]

User ID: amt1216

What's the issue you have been facing: Game crashes within a few seconds of launching the game.

What have you tried to solve the issue:

- Gunz Crash + DC Fix Stickied Thread
- portforwarding 7700-7800 TCP/UDP
- Enabling DMZ and UPnP
- Disabling Windows Firewall
- Disabling Fullscreen Optimizations
- Running in Compatibility Mode (as windows 7)
- Running as administrator

I'm also not running any other antivirus, and have tried closing out programs that I have in the background.

Last MLog File:

UniverseGamers Gunz 1,0,0,290 launched. build (May 11 2018 04:16:48) 
Log time (03/22/19 13:48:39)
CPU ID = GenuineIntel ( family = 774 , model = 12 , stepping = 3 ) @ 3499 MHz
Windows = 6.2 Build 9200 ,  (1 RAM) :  Windows 8 or Windows 10
Display Device = NVIDIA GeForce GTX 770 ( vendor=10de device=1184 subsys=27743842 revision=a1 )
Display Driver Version = 23.21.0013.9135
Load XML from memory : System/locale.xml- SUCCESS
Country : (BRZ), Language : (BRZ)
Load Config from file : settings.xml- SUCCESS
Load XML from memory : System/system.xml- SUCCESS
Load XML from memory : Lang/USA/strings.xml(0x0009) - SUCCESS
Load XML from memory : Lang/USA/cserror.xml(0x0009) - SUCCESS
Load XML from memory : Lang/USA/messages.xml(0x0009) - SUCCESS
Load XML from memory : System/gametypecfg.xml 
InitializeNotify ok.
WFog Enabled Device.
Hardare Processing Selected
device created.
Video memory 2038.000000 
shader initialize successful : 1
main : RGetLenzFlare()->Initialize() 
InitialLoading success.
Fail to create Bitmap for Initial loading
interface Initialize success
ZApplication::OnCreate : begin
0(Primary Sound Driver): Hardware Mixing Not Supported
1(Headphones (High Definition Audio Device)): Hardware Mixing Not Supported
[0]Primary Sound Capture Driver
[1]Microphone (USB Audio Device)
[[[getMaxChannel32]]]]

-------------------> Sound Engine Create : 0.369000 

sound engine create.
Load XML from memory : System/tips.xml(0x0009) - SUCCESS
start log bipmap
end of load bitmaps2
loading pictures : 2.117000 
warning : bitmap LobbyNormalBG.png not found.
warning : bitmap LobbyClanBg.png not found.
warning : bitmap LobbyPlayerWarsBg.png not found.
warning : bitmap LobbyDuelBg.png not found.
warning : bitmap banner_Death Housetga not found.
warning : bitmap DuelTournament_off_kr.tga not found.
warning : bitmap DuelTournament_on_kr.tga not found.
warning : bitmap DuelTournament_on_kr.tga not found.
warning : bitmap slot_head.tga not found.
warning : bitmap slot_head.tga not found.
warning : bitmap DuelTournament_score_timeback.tga not found.
warning : bitmap icon_gameroom.tga not found.
IDLResource Loading Success!!
IDL resources : 0.184000 
start InitInterface option
Number of Display mode : 86
Number of Display mode : 86
end IIP
Init maps : no Current ChannelRule 
Screen Effect Manager Create : 0.169000 
Screen effect manager create success.
Error: sfx/ef_hp ampulla.elu mesh Plane57 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane50 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane51 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane52 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane53 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane54 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_hp ampulla.elu mesh Plane56 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane50 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane51 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane52 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane53 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane54 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane56 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_ap ampulla.elu mesh Plane57 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane50 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane51 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane52 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane53 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane54 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane56 node 2 face 0 point -> physique 3 out of Range
Error: sfx/ef_haste ampulla.elu mesh Plane57 node 2 face 0 point -> physique 3 out of Range
Effect manager create success.
UPnP: Adding port
UPnP: HostName: DESKTOP-714R3RI
Waiting UPnP PortMapping Attempt 1
Waiting UPnP PortMapping Attempt 2
Waiting UPnP PortMapping Attempt 3
Waiting UPnP PortMapping Attempt 4
Waiting UPnP PortMapping Attempt 5
Waiting UPnP PortMapping Attempt 6
Waiting UPnP PortMapping Attempt 7
Waiting UPnP PortMapping Attempt 8
Waiting UPnP PortMapping Attempt 9
Waiting UPnP PortMapping Attempt 10
Waiting UPnP PortMapping Attempt 11
Waiting UPnP PortMapping Attempt 12
Waiting UPnP PortMapping Attempt 13
Waiting UPnP PortMapping Attempt 14
Waiting UPnP PortMapping Attempt 15
Waiting UPnP PortMapping Attempt 16
UPnP: Unable to acquire a static portmapping collection, 0
UPnP: Failed to forward port
[NAT-PmP]initnatpmp() returned 0 (SUCCESS)
[NAT-PmP]using gateway : 10.0.0.1
[NAT-PmP]sendpublicaddressrequest returned 2 (SUCCESS)
[NAT-PmP]readnatpmpresponseorretry returned -5 (FAILED)
NATPmP: Failed to forward port
Client create success.
UPnP has failied to initialize, this could be disabled at your router
if you need further assistance contact us with a ticket or make a help thread at You are not allowed to view links. Register or Login to view.
game interface create success.

-------------------> GameInterface Create : 34.543999 

Error: Model/man/man-parts_shunter.elu mesh eq_chest_shunter node 34 face 0 point -> physique 3 out of Range
Error: Model/man/man-parts_dryad.elu mesh eq_chest_dryad node 680 face 0 point -> physique 3 out of Range
Error: Model/man/man-parts_gveteran.elu mesh eq_chest_gveteran node 6 face 2 point -> physique 3 out of Range
Error: Model/man/man-parts_mummy.elu mesh eq_chest_mummy node 18 face 0 point -> physique 3 out of Range
Error: Model/man/male-cloud.elu mesh eq_chest_cloud node 192 face 1 point -> physique 3 out of Range
Error: Model/woman/woman-parts_blackdragon.elu mesh eq_legs_blackdragon node 301 face 1 point -> physique 3 out of Range
Error: Model/woman/woman-parts_eskimo.elu mesh eq_chest_eskimo node 80 face 1 point -> physique 3 out of Range
Error: Model/woman/woman-parts_bloodsuit.elu mesh eq_chest_bloodsuit node 129 face 0 point -> physique 3 out of Range
Error: Model/woman/woman-parts_gveteran.elu mesh eq_chest_gveteran node 6 face 1 point -> physique 3 out of Range
Error: Model/woman/women_lighthing.elu mesh eq_head_lighthing node 151 face 1 point -> physique 3 out of Range
Error: Model/woman/yuna.elu mesh eq_chest_yuna node 567 face 0 point -> physique 3 out of Range
Load character.xml success,

-------------------> Character Loading : 2.163000 


-------------------> WeaponMesh Loading : 1.369000 

Load weapon.xml success. 

-------------------> Worlditem Loading : 0.026000 

Load zitem info success.
Load zBuff info success.
Init world item manager success.
Init map Descriptor success.
Init channel rule manager success count: 9.
Init abuse manager success.
Init chatting filter. success

-------------------> ETC .. : 0.498000 

BspObject open : begin interface/login/login.rs 
RBspObject::Open : Open_MaterialList
BspObject open object list : begin
RBspObject::Open_ObjectList : size 1 
RBspObject::Open_ObjectList : end
RBspObject::Open : OpenDescription
RBspObject::OpenRs : file.Open 
RBspObject::OpenRs : file.Read(&header) 
RBspObject::OpenRs : file.Read(&nMaterial) 
RBspObject::OpenRs : Open_Nodes begin 
RBspObject::OpenRs : Open_Nodes end 
RBspObject::Open : OpenRs 
RBspObject::Open : OpenBsp 
RBspObject::Open : done
Load smoke description mesh.
Calling OpenStream

main : OnCreate() done
Server Connected
Login Posted
Login Successful. 
UPnP2: Local Ip: 10.0.0.10
UPnP: Failed to forward port
Calling PlayMusic
Selected character name : Poopsticker (50 6F 6F 70 73 74 69 63 6B 65 72 )  (len = 11)
Cloth VertexBuffer is Released
Calling OpenStream
Calling PlayMusic
Engine detect but can't be closed.

[Lia]

Search and uninistall any of the following drivers/dll's:

* Audio Driver Nahimic
 * PlaysTV / Raptr
 * Razer Kraken and ManOWar drivers (0ManOWarDevProps.dll, 0Kraken71ChromaDevProps.dll, 0Kraken0502DevProps.dll)
 * Sonic Studio 2 (installed on some ASUS machines) (SS2OSD.dll, SS2DevProps.dll)
 * Steel Series headset drivers (SSAudioOSD.dll, SSAudioDevProps.dll)
 * Alienware\AWSoundCenter\UserInterface\x64\AWSoundCenterDevProps.dll
 * BitDefender AntiVirus
 * Norton AntiVirus

Try deleting recently installed files, mainly torrent files, gaming softwares, etc.
If none of this works, please send me a pic of the programs installed on your computer

[nuko]

I don't have any of those drivers/dll's. I've deleted the torrent files that I could find.

Here are my programs installed:

You are not allowed to view links. Register or Login to view.

[Michou]

Hello,

Thanks for providing us with as much info as possible regarding your crash issue, 
Here's some programs that may be causing your crash, 

1. Auto Hotkey 
2. FPS Aim Trainer 
3. YouTube DLG Version
4. UPlay 

Please remove these programs and try again! 
Let us know if your problem is resolved.

[Snuwfer]

Rivatuner statistics server will also crash UGG as it hooks the .exe and the anti cheat doesn't like that.

(Rivatuner usually comes with programs like EVGA Precision, or MSi Afterburner)

[nuko]

I ended up having to reinstall Windows due to an unrelated issue. Anyways, the game is running fine now. Thanks everyone for your help, I'll be sure to take a look at those programs should I experience the issue again.

[Infused]

Solved/
Thread Closed.

[Pls]

(03-24-2019, 05:04 PM)nuko Wrote: You are not allowed to view links. Register or Login to view.I ended up having to reinstall Windows due to an unrelated issue. Anyways, the game is running fine now. Thanks everyone for your help, I'll be sure to take a look at those programs should I experience the issue again.

Perfect let we know if you face this issue and which software was causing it