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No action taken Gunz crash :/
#1
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Hello ? I am having a problem with my gunz universe Exclamation , it turns out that every time I run it and it reaches 100% it automatically closes and shows me the message of (UGGUNZ.EXE stopped working) My windows is updated to the latest version and I have my drivers updated on my pc and the compatibility is the same as always, I have noticed that the problem only occurs with my windows since I tried the gunz universe on my other windows 7 operating system and it works perfectly for me, if anyone knows how to solve the problem please help me. thanks Rolleyes
[Image: M1nDRtw.jpg]
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#2
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1 - Gunz Crash issue
Different kinds of programs/dll's might cause crash, so after asking for the mlog it's important to get the player's contact (Skype/Facebook/etc) to try all possibilities.

1.1 - Search and uninstall any of the following drivers/dll's:
* Audio Driver Nahimic
* PlaysTV / Raptr
* Razer Kraken and ManOWar drivers (0ManOWarDevProps.dll, 0Kraken71ChromaDevProps.dll, 0Kraken0502DevProps.dll)
* Sonic Studio 2 (installed on some ASUS machines) (SS2OSD.dll, SS2DevProps.dll)
* Steel Series headset drivers (SSAudioOSD.dll, SSAudioDevProps.dll)
* Alienware\AWSoundCenter\UserInterface\x64\AWSoundCenterDevProps.dll
* BitDefender AntiVirus
* Norton AntiVirus
1.2 - Nvd3d9wrap.dll file, found in Nvidia GPUs can also cause crashes.
Step 1: go to Device Manager > Display Adapters > Disable your Nvidia Graphic Card
Step 2: Locate the NVIDIA Corporation file, usually in Program Files
Step 3: In the file from Step 2 go to: coprocmanager and copy the Nvd3d9wrap.dll file, save it somewhere safe, and then delete it from the NVIDIA file (when you done playing or feel like you will need it, you can always put it back there). In order to Delete it, you will need to close all your running programs, or most of them, while trying to delete it, it will tell you which ones to close.
Step 4: Repeat step 1, just now enable back the graphic card.
1.2.1 - Information about the Nvd3d9wrap.dll functionality:
NVIDIA d3d9wrap dll, Version 306.97 exports functions that allow configuration of the desktop and its displays using the interfaces are exposed by this API. It provides the ability of Windows to control the display's functionality including the gamma, PowerMizer settings, and also to obtain display information such as multimonitor modes and a list of the displays that are connected to the system.
1.3 - As previously stated, several programs/dll's can cause crashes, some of them are probably not listed. Therefore, whenever possible try to go on teamviwer with the player and look for any kind of suspicious programs, like Anti-Virus or Gaming Softwares

2 - Gunz won't start

2.1 - If the user is playing on a Windows 10 system and the Mlog is only showing the graphics card info, you must to right-click on the UGGLauncher > Properties > Compatibility > Set it to Windows 8 > Restart the computer.
2.3 - Allow the UGG on the firewall and disable all anti-virus.
2.4 - Delete BitDefender or Norton Antivirus.
2.5 - Make sure the player has DirectX installed correctly.
2.6 - Clean the computer from malware.

Thanks Amber_Bot.
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#3
Dear user,

Probably this problem is happening due to an incompatibility with your operational system. What operational system do you use?
Also, have you tried to reinstall your GunZ or to follow the steps posted above by 'UGG Bot'?

Kind Regards.
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#4
Hola,
Primero que todo, sube tu ultimo archivo "MLog" a "Sendspace" y mandalo aqui para poder ver cual es el problema.
Ubicación del archivo: C:\Program Files\universegamers\gunzv10.1\MLogs
Sendspace: You are not allowed to view links. Register or Login to view.

Mientras tanto, manda Screenshot's de todos los programas que tienes instalados.
Panel de control\Programas\Programas y características

Tambien puedes usar este programa para elimiar todo el Malware de tu computadora, quizas con esto se pueda arreglar el problema.
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Si ya jugaste Gunz anteriormente y el juego dejo de funcionar de un dia para el otro, puedes restaurar el sistema a un punto de restauracion donde el juego funcionaba perfectamente.

Si no encontraste ninguna solucion, puedes intentar con formatear tu computadora.
Pero quedaria bajo decision y responsabilidad tuya.
Thanks given by: Farhat , YatenN
#5
Hey there,

Is your problem now fixed or not yet?
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#6
Só na venezuela pra acontecer isso [Image: venezuela.png]
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#7
# T h r e a d  C l o s e d
:c
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#8
(01-17-2020, 12:00 PM)Farhat Wrote: You are not allowed to view links. Register or Login to view.Dear user,

Probably this problem is happening due to an incompatibility with your operational system. What operational system do you use?
Also, have you tried to reinstall your GunZ or to follow the steps posted above by 'UGG Bot'?

Kind Regards.

Do you even read? His main post says "Windows 7" durp durp

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#9
I still have the problem I use windows 10 I have other gunz servers that if I can access, the problem only occurs with universe gunz when it loads at 100% (Done) and I get the message of (uggunz.exe stopped working)

Mlog - You are not allowed to view links. Register or Login to view.
[Image: M1nDRtw.jpg]
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#10
Send a screenshot of all installed programs that you have and also your lasted mlog
Need Help?
Email / Message me at [email protected]
Or Add me at discord PlsUniverseGunZ#6030
I possibly take a long time to answer but I always try to answer everyone and help.
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