[SOLVED] Need help loading NAT connection slow , and ping issue

[Flamboyant]

Hello, @renzoxd245!
This happens when the router can't connect with the game, down below I've listed a few suggestions to your problem.

.1 - Enable the UPnP in the router.
.2 - Enable Network Discovery.
Step 1 - Click on Start button (or WinX Power User menu in Windows 8/8.1), then select Control Panel.
Step 2 - Click on Network and Internet link, and then click on Network and Sharing Center.
Step 3 - In Windows 7, Windows 8, Windows 8.1, Windows 10 or later, click Change advanced sharing settings in the left panel.
.3 - Open the following router ports in UDP protocol: 7700 - 7800 
.4 - Disable the Firewall on the router. 

NOTE: If the internet stops working, enable it again. 

Try the suggestions and let us know if it helps your situation.
If no response is given in the next 7 days, we will close the thread, assuming the problem was solved.
Thank you!