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No action taken donator disappeared
#1
Hi,excuse my English but I'm using a translator...I started playing again after 7 months and I have disappeared all donator...
that's all I had:

- Donator Shotgun Green
- Donator Blue Shotgun
- Donator Blue Sword 1 (Range 220)
- Pink Rich Coat Female
- EU Elite Donator Set Female
- EG Donator Set 2 Female 
- Super Donator Repairkit Hp
- Super Donator Repairkit Ap
- Donator Elite Quest Ring
- Donator Ring 2
- Color Name Pink

this is not right, I have disappeared All Because of a Maintenance,to other users donors were returned because they had evidence,And now I have them..
I want it all back donator because this is not the first time that I disappear, the same has happened many years ago,but enough is enough! I want my donators..

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there are all my evidence,luckily I had all this except to phone but I can have more because I saved replays
I wrote on the Web Pages facebook but no one gave me answer..

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I Think That All These tests are sufficient,help me because i have spent the money to the donators and Now that I have disappeared, it is not absolutely right!
thank you..
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#2
Hello,
I'm here to help you.
Donation Support:
Coins take up to 2-10 days to arrive, as they are sent manually.
The only automatic donation method is via paygol(SMS).
If you still need help, please fill in the specified format:
Quote:UserID:
What's your payment method:
What email have you donated to:
Transaction IDs:
Transaction date:
ScreenShots:

Thanks Amber_Bot.
Thanks given by:
#3
This is a new server, all old donator items are gone.
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#4
I understand but,why many were given back?
we do not say ***** -.-
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#5
They only refunded for 2 days , many of us didnt got there items back. We are sorry dor the unvoice and you will always can donate again or play player wars/ clan wars for dinater coins to buy yourself items for free

Or you can biy event boxes with bounty, those boxes giving you a chance to get an dknater item (yes its all random) bit ehy not and if ur lucky it can be permanent.

I hope with this awnser ur question is awnserd.
 [Image: FE5EAD780C8402D62F62F995A1CADBBC008A2F55]
Thanks given by:
#6
Old donator items were given back to the players that could provide us donating proof in the first couple of weeks of this server.
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#7
ok...I never buy more donations..This is the third time it happens That disappear all donations from 5 years game universegunz,you will always find excuses to steal money
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#8
If you have any questions feel free to contact any staff member for assistance.
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#9
Nobody steals money.
It is not our fault what happens to the server, unfortunately, you play or you do not -- it is solely up to you.
There's much more to life than dying over your past mistakes
and people who throw dirt on your name.

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