[NO ACTION TAKEN] Cannot login, game freezes

[rosepp7]

UserID: renanpp7
What's the issue you have been facing: I launch the game normally, then enter my login and password, when I press "enter" the game says that cannot connect to the server and then the game freezes and I cannot do anything... Can't close the game, when I press alt-tab I cant move the mouse nor click anything... I have to forcefully restart the computer.

What have you tried to solve the issue: Tried launching using different options (As Admin, Windows xp, 7, 8 modes), reinstalled the game, ran antivirus program, restarted computer.


ScreenShots: Can't take screen shots, game freezes every computer command (Can only use alt+tab).
The game was running normally up to yesterday or so.
Please help.

[Helios]

Hi there,

Side note: Ensure that your antivirus is disabled.

-Helios

[rosepp7]

Only the things which I described in the post.

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If you wish to access my computer via teamviewer, that's OK

[Helios]

Please check your pm.

[Shon]

User inactive

Feel free to pm me or Helios if the problem persists.

Thread Closed.