[SOLVED] Recover account

[Hyper]

Hello I making a return back to gunz! And when I recover my account I do not get an email, can you guys help please

[UGG BOT]

Hello,

If you have forgotten your password a look at this tutorial on how to recover your account: You are not allowed to view links. Register or Login to view.

Thanks, Amber_Bot.

[Farhat]

Hey there,

When was the last time you played UGG? Do you still remember your UserID?

Kind Regards.

[Hyper]

Yes i remeber the id and email

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and 2 years ago

[Farhat]

Alright. So what's exactly the issue you're facing? You try to recover your account through our site but you're not receiving any email, right?

[Hyper]

yeah thats right

[Farhat]

Have you already checked your Junk and Spam folders?

[Hyper]

yeahh

[Farhat]

Alright. Unfortunately, you're reporting an issue that is happening to several users. Lately we have been looking into an on-going issue with the email recovery system. For some reason, some people just can not receive the email in order to change their passwords or recover their accounts. For now, we apologize for any inconvenience this issue may cause and we kindly request you to be patient. We'll get back to you as soon as we fix this problem.

Thread pending.

Kind Regards,
Farhat.